This Shipping Policy outlines the terms and conditions related to the shipping and delivery of orders placed through FlexiTable, operated by Astryx.

We are committed to providing a transparent, reliable, and customer-friendly shopping experience.

1. Shipping Destinations

We currently ship within France only.

At this time, international shipping is not available.

We offer the following shipping options:

Livraison Standard

• Cost: Free
• Estimated delivery time: 3–7 business days

Livraison Express (Colissimo + Assurance contre perte et dommage)

• Cost: €4.90
• Estimated delivery time: 1–3 business days

Please note that delivery times are estimates and may vary slightly due to carrier delays, weather conditions, public holidays, or high-demand periods.

• Order cut-off time: 2:00 PM (GMT+1)
• Processing time: 1–2 business days
• Processing days: Monday to Friday

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

4. Shipping Carriers

Orders are shipped using trusted delivery carriers such as Colissimo and other recognized logistics providers.

5. Shipping Costs

All shipping costs are clearly displayed at checkout before payment confirmation.

No hidden fees or additional shipping charges will be applied after the order is completed.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can also track your order here:

Order Tracking Page

7. Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information during checkout.

FlexiTable is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer.

Once an order has been processed or shipped, shipping address changes may no longer be possible.

8. Order Cancellation

Orders may be canceled within 12 hours of purchase, provided the order has not yet been processed or shipped.

After this period, cancellations may no longer be possible.

For more information, please review our Refund Policy:

Refund Policy

9. Delayed, Lost, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

For damaged deliveries, we may request photos of the package and product to assist with the investigation.

If a package is confirmed lost by the carrier, we will offer an appropriate resolution, such as a replacement or refund, depending on the situation.

Each case is reviewed individually to ensure a fair outcome for our customers.

10. Returns & Refunds

We accept returns within 30 days of delivery in accordance with our Refund Policy.

Returned items must be unused and in their original condition.

Once the returned item has been received and inspected, an approved refund or replacement will be processed.

Full details are available here:

Refund Policy

11. Contact Information

If you have any questions regarding your order or this Shipping Policy, please contact us:

Email: contact.flexitable@gmail.com
Phone: +33 6 24 85 34 12

Contact page:

Contact Us

Customer support responses are typically provided within 24 business hours.

Brand Name: FlexiTable
Operated by: Astryx
Legal Form: Sole Proprietorship

Registered Address:
47 Rue Vivienne
75002 Paris
France

SIREN: 102279452
SIRET: 10227945200019

VAT Information:
VAT not applicable under Article 293 B of the French General Tax Code.